Privacy Policy

Effective Date: August 6, 2026

Welcome to nexthemes.in This Privacy Policy explains how nexthemes Inc (“nexthemes”, “we”, “our”, or “us”) collects, uses, stores, shares, and protects your personal information when you visit our website, create an account, purchase our products, contact our support team, or otherwise use our services.

nexthemes Inc is the developer, owner, publisher, and seller of all products available on this website. Our products include WordPress themes, WordPress plugins, website templates, scripts, software, mobile applications, UI kits, design assets, SaaS products, and other digital products.

We are committed to protecting your privacy and handling your information responsibly and transparently.

By accessing or using our website, you acknowledge that you have read and understood this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us, information collected automatically, and information received from trusted third-party service providers.

1.1 Information You Provide

When you create an account, purchase a product, submit a support request, subscribe to our newsletter, or contact us, we may collect:

  • Full name

  • Email address

  • Company name (optional)

  • Billing address

  • Country and region

  • Phone number (optional)

  • VAT/GST information where applicable

  • Account credentials

  • Support messages

  • Product reviews

  • Files you voluntarily upload to our support team

1.2 Purchase Information

When you purchase a product we may collect:

  • Order ID

  • Purchased products

  • License information

  • Download history

  • Invoice information

  • Payment status

  • Currency

  • Taxes collected

We do not store your complete debit card or credit card information.

1.3 Information Collected Automatically

When you visit our website, certain technical information is collected automatically, including:

  • IP address

  • Browser type

  • Device type

  • Operating system

  • Screen resolution

  • Language

  • Time zone

  • Referral URL

  • Website usage information

  • Pages visited

  • Session duration

  • Click interactions

  • Error logs

This information helps us improve our services, security, and user experience.

2. Cookies and Similar Technologies

We use cookies, local storage, pixels, and similar technologies to:

  • Keep you signed in

  • Remember your preferences

  • Process shopping cart contents

  • Improve website performance

  • Prevent fraudulent activity

  • Understand website usage

  • Measure marketing effectiveness

  • Enhance your browsing experience

You can control cookies through your browser settings. Disabling cookies may affect certain website features.

3. How We Use Your Information

We use your information to:

  • Create and manage your account

  • Process orders

  • Deliver digital downloads

  • Verify purchases

  • Generate invoices

  • Process refunds where applicable

  • Provide customer support

  • Respond to enquiries

  • Improve our products

  • Improve website performance

  • Send important service announcements

  • Deliver product updates

  • Detect abuse and fraud

  • Enforce our legal agreements

  • Comply with legal obligations

We may also send promotional emails, newsletters, product announcements, and special offers where permitted by law or where you have chosen to receive them. You may unsubscribe at any time.

4. Product Downloads

After purchasing a product, we may retain information relating to:

  • Products purchased

  • Downloads

  • Version history

  • Available updates

  • License status

  • Support eligibility

This allows us to provide updates, support, and download access.

5. Software Licensing

Certain products may include:

  • License keys

  • Activation systems

  • Automatic update services

  • Version verification

  • Domain registration for licensing

  • Subscription validation

License verification is performed solely for legitimate licensing, updates, support eligibility, and product security.

6. Payment Processing

Payments are processed by trusted third-party payment providers.

Depending on your selected payment method, your payment information may be processed by providers such as PayPal, Stripe, Razorpay, or other supported payment gateways.

nexthemes Inc does not store your complete payment card information.

Contact – cs-dev@nexthemes.in

7. Customer Support

When you contact our support team we may collect:

  • Name

  • Email address

  • Order number

  • License information

  • Website URL (if provided)

  • Error messages

  • Diagnostic information you choose to share

Support information is used solely to resolve your request and improve our products.

8. Marketing Communications

If you subscribe to our mailing list, we may send:

  • Product updates

  • New releases

  • Feature announcements

  • Security notices

  • Promotional offers

  • Educational content

You may unsubscribe from marketing communications at any time using the unsubscribe link included in our emails.

9. Analytics

We may use analytics services to understand how visitors interact with our website.

Analytics information may include:

  • Popular pages

  • User journeys

  • Device information

  • Geographic region

  • Traffic sources

  • Conversion metrics

  • Performance statistics

Analytics data is used only to improve our website and products.

10. Information Sharing

We do not sell your personal information.

We may share information only when necessary with:

  • Payment processors

  • Cloud hosting providers

  • Email delivery providers

  • Customer support platforms

  • Security providers

  • Analytics providers

  • Legal authorities where required by law

All service providers are expected to protect your information appropriately.

11. Data Security

We implement commercially reasonable technical and organizational safeguards, including:

  • SSL/TLS encryption

  • Secure servers

  • Firewall protection

  • Malware monitoring

  • Access controls

  • Encrypted passwords

  • Regular software updates

  • Security monitoring

  • Backup procedures

While we strive to protect your information, no system can guarantee absolute security.

12. Data Retention

We retain personal information only as long as necessary to:

  • Deliver our services

  • Maintain customer accounts

  • Fulfill legal obligations

  • Resolve disputes

  • Enforce our agreements

  • Maintain financial records

When no longer required, information will be securely deleted or anonymized where appropriate.

13. Your Rights

Depending on applicable law, you may have the right to:

  • Access your personal information

  • Correct inaccurate information

  • Update account details

  • Request deletion of personal data

  • Request a copy of your personal data

  • Object to certain processing

  • Restrict processing where permitted

  • Withdraw marketing consent

To exercise these rights, please contact us using the details below.

14. Children’s Privacy

Our website and products are intended for individuals who are at least 18 years of age or the age of majority in their jurisdiction. We do not knowingly collect personal information from children.

15. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for their content, privacy practices, or security. We encourage you to review their privacy policies before providing personal information.

16. International Data Transfers

If you access our website from outside the country where our infrastructure is located, your information may be transferred to and processed in other jurisdictions. We take reasonable measures to protect personal information during such transfers.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.

When changes are made, the updated version will be published on this page with a revised Effective Date.

18. Contact Information

If you have any questions about this Privacy Policy or our privacy practices, please contact us.

Company: nexthemes Inc

Email: cs-@nexthemes.in

Business Hours: Monday – Friday, 9:00 AM – 6:00 PM

We will make reasonable efforts to respond to legitimate privacy-related requests in a timely manner.